returns and exchanges
at this time, there are no refunds or exchanges. you can always contact us for any questions at firstname.lastname@example.org.
damages and issues
please inspect your order upon reception and contact us immediately via email if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. if your item is damaged upon delivery, contact us within 24 hours with photos to arrange further action.
most items ship within 3-5 business days. if you are local, purchasing a larger quantity or have an urgent request, please contact us directly to inquire about local pickup.